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Our Process

The water restoration professionals at iSky are experienced in getting your home or business back in working order as quickly as possible. Our plumbing experts are available to you 24 hours a day, 365 days a year, when you need service most.

No matter what time of day, your call is sure to be answered by a live iSky customer service representative who will quickly send a specialist to access the water damage and determine the best course of action.

Our prompt and experienced team will work with your insurance company to ensure that the experience is as easy as possible for you. Once your insurance coverage is determined, we will ask you for written permission to begin the water restoration process.  

Our IICRC certified technicians will perform water extraction, remove unsalvageable contents and structures (including personal property, carpet and other flooring, dry wall, paneling, shelving, cabinets, etc.), clean the affected areas, apply disinfecting agents, deodorize and dry the structure. Our team will also haul away any harmful and water damaged debris.

The damage to your property and contents will be thoroughly documented with photos of the loss before we start working, during the process and after our work is completed.

The professionals at iSky are also trained to prepare sketches and create drying logs for your insurance company, so that your claim can be processed quickly and accurately.

The actual cleaning and drying time of your home and contents will be determined by the scope of the water damage, as well as the time it takes to meet the drying standard.

The water restoration process may be completed in as quickly as just two days or may take up to a week.

Cleanup, packing, removal of unsalvageable property, disinfecting and deodorization are generally completed on the day of your call.


Our drying equipment and air sanitizers are left onsite at your home or business to complete the water clean up process. Our advanced equipment is removed only when the temperature, humidity and moisture testing confirms that affected areas have been dried to approved standards. iSky will send the bill directly to your insurance company, making it one less thing for you to worry about during a difficult time.

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